FinServ Help, Support & Guides

There are 3 ways of posting deposit or withdraw transactions to customer account

1. Post Via the Accounts Menu Page
2. Post via the Customer Dashboard Page
3. Bulk deposit posting

Post transaction via Account Menu Page

To post transaction via account menu page follow the following process

1. Click on ‘Accounts’  menu from the list of menu items by the right side panel of the system
2. On the customer page search for the customer by entering the customer name on the search text box or enter customer account number
3. Once the account detail appear on the account data list
4. Click on the  ‘Deposit’ button for deposit transaction or ‘Withdraw’ button to for withdrawal transaction
5. This will take you to the deposit transaction or withdrawal transaction page
6. On transaction page, the detail of the customer will be displayed.
7. Enter the deposit or withdrawal amount
8. Enter the transaction charges if there is
9. Enter the teller number
10. Select the transaction mode (cash or bank transaction)
11. Select the beneficiary GL account (Cash/Bank)
12. Click on POST DEPOSIT/ POST WITHDRAWAL button to submit the transaction
13. Once the transaction is posted, a receipt will be generated and can be printed.

Note that the transaction will required approval.

Once the transaction is approved, the customer account will be debited or credited and the select cash or bank GL account will be credited or debited as the case may be.